Welcome to Bricktopia USA



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Processing Time

  • Request for invoice are processed within 2 business days, although typically within 24 hours
  • Orders are pulled and shipped within 2 business days, although typically within 24 hours and many times the same day.
  • Orders with 50 or more lots may take a little extra time to process, but I do work to ship fast.

Payments

  • All Payments due within 5 days of order/invoice, after 5 days I reserve the right to to cancel the order or file a Non-Paying Buyer. Although if buyer communicates I may be more patient.
  • Full payment due, no partial payments allowed.
  • To combine orders will you will charged an additional $1.00 over the extra shipping cost. 

Taxes

  • KY residents will be required to pay 6% sales tax on the purchase amount (items only, not shipping). This applys to local pick up as well as any ship to orders as required by the state of KY.

Conditions

  • All Sales are Final unless I have made a mistake, PLEASE read the description of the item, if there are any noticeable damage, missing parts, open box, open bags, I to put all of this in the comments sections.
  • Parts
    • New Parts are from parted out sets by me or from bulk LEGO source such as the P-A-B 
    • Used parts are clean and decent shape, I do not list damaged parts unless noted in comments. Some color variants may be present such as light gray vs light bluish gray although I try to catch all of them.
    • Keep in mind that even new parts from manufactured sealed sets do get some scraches due to loose packaging.
  • Minifigures
    • Minifigures may ship assembled (including new, unless noted as "NEVER BUILT!!!"
    • All minifigures listed have been checked for complete parts according to Bricklink, accessories that are not part of that parts list are listed seperetly.
  • Sets
    • Polybags noted as NEW are all sealed UNO 
    • Collector Minifigures are all open packages and includes figures, accessories, and base, leaflet and extra parts are not included.
    • Box sets are considered NEW when they have not been played with or built
      • If marked as sealed without any comments then it's factory sealed
      • I do at times obtain sets that I cut open the box to confirm the contents but I do leave all the factory bags intact (when items are bought locally from non-typical suppliers)
    • Used sets are in great condition and 100% complete with stickers applied UNO

Communication

  • We only communicate via Brickowl message system unless pictures are needed.
  • Be sure to check your messages for invoices or other order messages, 
  • If i have to send you pictures it will come from my bricktopiausa@gmail.com email, some spam filters may not allow emails into your inbox directly so check junk or spam folders.

Complete Orders & Feedback

  • As a seller we provide positive feedback at shipping
  • We consider completed orders to be orders that have been marked "Recieved" by the Buyer & Feedback left by the buyer. We hope we earned a positive feedback and would like you to share that with others. 
  • Negative Feedback
    • We NEVER leave negative feedback unless a buyer does not pay. If for some reason you have to cancel an order we understand things happen, and we don't leave any negative feedback if you communicate a reasonable explaination to why you need to cancel.
    • We ask that you NEVER leave negative feedback unless we have been contacted and given a chance make the order right. Uninsured items damaged during shipping isn't an acceptable terms for negative feedback.

 

I am human and mistakes do happen, if you find an issue please let me know immediately and I will work to rectify the issue. I may request pictures of the items in question to confirm details including all parts and packaging.